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How is Xenition different from a chatbot with plugins?

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All connectors

Shippo integration

Shipping API for e-commerce merchants to create labels, track packages, and manage shipping operations.

Connect Shippo to Xenition and work with it from chat, from an agent, or on a schedule — alongside every other app you have connected, in one workspace.

What you can do with Shippo

Ask in plain language and Xenition calls the right one:

Create Shippo Address — Tool to create a new address in Shippo. Use when you need to store sender or recipient addresses for shipping labels and transactions. Addresses can be validated against carrier databases before creation by setting validate=true.
Create Batch — Tool to create a batch of shipments for bulk label purchasing. Use when you need to process multiple shipments at once with the same carrier and service level. Requires a valid carrier account ID from your Shippo account.
Create Carrier Account — Tool to create a new carrier account in Shippo. Use when you need to register carrier credentials for shipping operations. This action requires detailed billing and contact information, and for UPS accounts specifically, the user must agree to UPS terms and conditions.
Create Customs Item — Create a new customs item for international shipments. Customs items are required for customs declarations when shipping internationally. Use this action to define the contents, value, and origin of items being shipped across international borders.
Create Live Rate — Tool to generate live shipping rates from multiple carriers for a given shipment. Use when you need real-time pricing for shipping from origin to destination with specific items. Returns available rates with costs and delivery estimates.
Create Manifest — Tool to create a new shipping manifest with Shippo. Use when you need to generate a manifest document for a carrier with multiple shipments that need to be scanned at pickup.
Create Merchant Address — Tool to create a new address for a merchant using Shippo's Platform API. Use when you need to add an address to a merchant's account for shipping operations. This endpoint is part of the Platform API and requires a merchant ID.
Create Merchant Batch — Tool to create a batch for a merchant using the Shippo Platform API. Use when you need to create bulk shipment batches for a specific merchant account. Requires valid merchant ID, carrier account, and shipment IDs.
Create Merchant Carrier Account — Tool to create a carrier account for a merchant using the Shippo Platform API. Use when you need to register carrier credentials for a specific merchant in a platform integration scenario.
Create Merchant Customs Declaration — Tool to create a new customs declaration for a merchant using Shippo's Platform API. Use when you need to create a customs declaration for international shipments on behalf of a merchant. This endpoint is part of the Platform API and requires a merchant ID.
Create Merchant Customs Item — Tool to create a new customs item for a merchant using Shippo's Platform API. Use when you need to create customs items for a merchant's international shipments. This endpoint is part of the Platform API and requires a merchant ID.
Create Merchant Order — Tool to create an order for a merchant using the Shippo Platform API. Use when you need to create an order on behalf of a merchant account with recipient address and order details.
Create Merchant Parcel — Tool to create a new parcel for a merchant using Shippo's Platform API. Use when you need to define package dimensions for a merchant's shipping operations. This endpoint is part of the Platform API and requires a merchant ID.
Create Merchant Refund — Tool to create a refund for a merchant using the Shippo Platform API. Use when you need to refund a transaction for a specific merchant account. Requires valid merchant ID and transaction ID.
Create Merchant Shipment — Tool to create a new shipment for a merchant using Shippo's Platform API. Use when you need to create a shipment with origin/destination addresses and parcel details to get shipping rates. This endpoint is part of the Platform API and requires a merchant ID.
Create Merchant Transaction — Tool to create a shipping label transaction for a merchant using the Shippo Platform API. Use when you need to purchase a shipping label for a specific merchant account using an existing rate ID.
Create Order — Tool to create a new order in Shippo. Use when you need to register an order for shipment processing. The order must include a recipient address and placement timestamp. Line items can be provided for detailed tracking, or a total weight can be specified.
Create Parcel — Tool to create a new parcel in Shippo with dimensions and weight specifications. Use when you need to define package dimensions for shipping rate calculations or label generation. The parcel object is required to create shipments and obtain shipping rates.
Create Refund — Tool to create a refund for a Shippo transaction. Use when you need to refund a previously created shipping label or transaction.
Create Service Group — Tool to create a new Shippo service group with specified pricing model and carrier service levels. Use when you need to configure a custom shipping rate group for checkout display.
Create Shipment — Tool to create a new shipment with Shippo. Use when you need to generate shipping rates for a package by providing origin and destination addresses and parcel details.
Register Tracking Webhook — Tool to register a tracking webhook for a shipment. Use when you need to start tracking a shipment using its carrier and tracking number. This creates a tracking object that will receive updates about the shipment's status and location.
Create Transaction — Tool to create a shipping label transaction with Shippo. Use when you need to purchase a shipping label either from an existing rate ID or by specifying shipment details directly.
Create User Parcel Template — Tool to create a new user parcel template in Shippo with preset dimensions and weight specifications. Use when you need to define reusable package configurations for shipping rate calculations or label generation. User parcel templates can be based on carrier templates with custom weights.
Create Shippo Webhook — Tool to create a new webhook subscription in Shippo. Use when you need to register an endpoint to receive real-time notifications for shipping events such as tracking updates, transaction creation, or batch processing. Webhooks enable automated workflows by pushing event data to your application as events occur.
Delete Default Parcel Template — Tool to clear the current default parcel template. Use when you need to remove the default parcel template configuration for live rates at checkout.
Delete User Parcel Template — Tool to delete a user-created parcel template. Use when you need to remove a custom parcel template that is no longer needed.
Delete Webhook — Tool to delete a specific webhook from Shippo. Use when you need to remove a webhook that is no longer needed or needs to be reconfigured.
Get Address — Tool to retrieve a previously created address from Shippo. Use when you need to get the details of an existing address using its object ID.
Get Carrier Account — Tool to retrieve a carrier account by its ID. Use when you need to get details about a specific carrier account configuration.

…and 20 more Shippo actions available in the workspace.

Give an agent access to Shippo

An agent you create can use Shippo on your behalf and keep working while you do something else. Every action an agent takes goes through an approval gate first, so nothing touches your Shippo account without you agreeing to it.

Other connectors

Frequently asked questions

How do I connect Shippo to Xenition?

Open the connectors directory in Xenition, find Shippo, and sign in when the authorisation window opens. The connection is managed for you — there is no API key to create, paste or rotate.

What can Xenition do with Shippo?

Xenition can run 50 different Shippo actions, including Create Shippo Address, Create Batch, Create Carrier Account. You ask in plain language and the right one is called for you.

Can an agent use Shippo on my behalf?

Yes. Agents can use Shippo while you do something else, and every action passes through an approval gate before it runs.

Is there a free plan?

Yes. Xenition starts free with 25,000 credits a month and no credit card, and all connectors are available on every plan.