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Ticketmaster integration
Ticketmaster provides APIs for event discovery, inventory management, and ticketing solutions.
Connect Ticketmaster to Xenition and work with it from chat, from an agent, or on a schedule — alongside every other app you have connected, in one workspace.
What you can do with Ticketmaster
Ask in plain language and Xenition calls the right one:
- Execute Season Ticketing Command — Tool to execute Season Ticketing API commands for ticket management operations. Use when you need to interact with Ticketmaster's Archtics Season Ticketing system for administrative tasks, account management, or event discovery. Supports commands: ping (test connectivity), customer_query (get account info), seats_sold (retrieve sold seat details), event_search (search events), event_details (get e
- Get Ticketmaster Attractions — Tool to retrieve a list of attractions. Use when you need to search for artists, teams, or performers by various criteria such as keyword, classification, or country.
- Get Attraction Details V2 — Tool to retrieve detailed information about a specific attraction by ID from Ticketmaster Discovery API v2. Use when you need attraction details with optional licensed content filtering.
- Get Classifications — Retrieves event classifications from Ticketmaster's Discovery API. Classifications provide a hierarchical taxonomy for categorizing events: - Segment: Top-level category (Music, Sports, Arts & Theater, Family, Film, Miscellaneous) - Genre: Secondary category within a segment (e.g., Rock, Baseball, Comedy) - Subgenre: Tertiary category for specific classification (e.g., Alternative Rock, MLB) Use t
- Get Classification Details — Tool to retrieve detailed information about a specific classification. Use after obtaining a classification ID.
- Search Events — Search for events on Ticketmaster using various filters including location, date range, keywords, classifications, and more. This action queries the Ticketmaster Discovery API to find events matching your criteria. Results are paginated and can be sorted. Use this when you need to: search for concerts/shows/games, find events in a specific location, filter by date range, or discover events by arti
- Get Event Details — Tool to retrieve detailed information about a specific event by ID. Use when you have an event's unique identifier and need its full details.
- Get Event Images — Tool to retrieve images for a specific event by ID. Use when you need to fetch image URLs and metadata for an event.
- Get Genre Details — Tool to retrieve detailed information about a specific genre. Use when you need metadata for a single genre before filtering events by genre.
- Get Section Map Image — Tool to retrieve the section map image for an event showing venue layout. Use when you need a visual representation of a venue's seating sections for a specific event. Optionally highlights specific sections or seats.
- Get Segment Details — Retrieve detailed information about a specific Ticketmaster event segment, including all associated genres and subgenres. Segments are the top-level classification categories for events (e.g., Music, Sports, Arts & Theatre, Family, Film, Miscellaneous). This action returns the segment's metadata along with a complete list of genres and their subgenres that fall under this segment. Use this action
- Get Subgenre Details — Tool to retrieve detailed information about a specific subgenre. Use when you have a subgenre ID and need its details.
- Get Advanced Suggestions — Get advanced auto-complete search suggestions from Ticketmaster's Discovery API. Returns matching attractions (artists, teams, performers), venues (concert halls, stadiums, theaters), and events based on search criteria with extensive filtering options. Use this when you need more control over suggestions including location filtering, source filtering, fuzzy matching, and spell checking. Perfect f
- Get Venues — Tool to retrieve a list of venues based on specified criteria. Use when you need venue details by name, location, or ID.
- Get Venue Details (Enhanced) — Tool to retrieve comprehensive details about a specific venue by ID. Use when you need detailed venue information including location, box office info, images, and social media data.
Give an agent access to Ticketmaster
An agent you create can use Ticketmaster on your behalf and keep working while you do something else. Every action an agent takes goes through an approval gate first, so nothing touches your Ticketmaster account without you agreeing to it.
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Frequently asked questions
How do I connect Ticketmaster to Xenition?
Open the connectors directory in Xenition, find Ticketmaster, and sign in when the authorisation window opens. The connection is managed for you — there is no API key to create, paste or rotate.
What can Xenition do with Ticketmaster?
Xenition can run 15 different Ticketmaster actions, including Execute Season Ticketing Command, Get Ticketmaster Attractions, Get Attraction Details V2. You ask in plain language and the right one is called for you.
Can an agent use Ticketmaster on my behalf?
Yes. Agents can use Ticketmaster while you do something else, and every action passes through an approval gate before it runs.
Is there a free plan?
Yes. Xenition starts free with 25,000 credits a month and no credit card, and all connectors are available on every plan.