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Zoom integration
Zoom is a video conferencing and online meeting platform featuring breakout rooms, screen sharing, and integrations with various enterprise tools
Connect Zoom to Xenition and work with it from chat, from an agent, or on a schedule — alongside every other app you have connected, in one workspace.
What you can do with Zoom
Ask in plain language and Xenition calls the right one:
- Add a meeting registrant — Registers a participant for a Zoom meeting that has registration enabled. **Prerequisites:** - The meeting host must have a **licensed (paid) Zoom account** - this will NOT work with free/basic accounts - The meeting must have registration enabled (approval_type = 0 for automatic or 1 for manual approval) - Maximum of 4,999 registrants per meeting **Required fields:** meeting_id, first_name, last_
- Add a webinar registrant — Registers a participant for a Zoom webinar that has registration enabled. **Prerequisites:** - The webinar host must have a **Pro or higher plan with Webinar add-on** - this will NOT work with basic/free accounts - The webinar must have registration enabled (approval_type = 0 for automatic or 1 for manual approval) - Registration type must be properly configured (1=once for all, 2=each occurrence,
- Add project collaborators — Adds one or more collaborators to a whiteboard project. Use this action when you want to invite team members or external users to collaborate on a specific whiteboard project. Project owners or authorized users can add collaborators with different permission levels (owner, editor, or viewer). **Prerequisites:** - The user must be the project owner or have admin permissions - The target user must h
- Add whiteboard collaborator — Adds one or more collaborators to a whiteboard. Use this action when you need to invite users or team chat channels to collaborate on a specific whiteboard. Supports individual user invites (via email) and team chat channel invites (via channel_id). Collaborators are assigned a role that determines their permission level. On success, returns the list of collaborators that were added. Use this acti
- Apply classification to whiteboard — Applies or updates a classification label on a whiteboard. Use this action when you need to assign or change a security classification label on an existing whiteboard. Each whiteboard can only have one classification label at a time — if the whiteboard already has a label, it will be replaced with the new one. Rate limit: Light. Required scopes: whiteboard:write:admin, whiteboard:write, whiteboard
- Create a meeting — Enable Zoom meeting creation via user-level apps with "me". "Start_url" for hosts expires in 2 hours, or 90 days for "custCreate" users. Renew via API, capped at 100 requests/day. Requires "meeting:write" permission, subject to medium rate limit.
- Create IQ conversation — DEPRECATED: Use ZOOM_CREATE_ZRA_CONVERSATION instead (Zoom rebranded IQ to ZRA). Tool to create a Zoom Revenue Accelerator (formerly Zoom IQ) conversation. Use when you need to create a new conversation entry, typically after uploading recording files, transcripts, and metadata.
- Create IQ conversation comment — DEPRECATED: Use ZOOM_CREATE_ZRA_CONVERSATION_COMMENT instead (Zoom rebranded IQ to ZRA). Tool to create a comment on a Zoom IQ conversation. Use when you need to add comments, replies, or annotations to IQ conversation recordings or transcripts.
- Create IQ user conversation — DEPRECATED: Use ZOOM_CREATE_ZRA_USER_CONVERSATION instead (Zoom rebranded IQ to ZRA). Tool to create a Zoom IQ conversation for a user. Use when you need to create a new conversation entry in Zoom Revenue Accelerator for a specific user.
- Create whiteboard project — Creates a new whiteboard project in Zoom. Use when you need to organize and group whiteboards together, optionally adding collaborators and initializing the project with existing whiteboards.
- Create a whiteboard — Creates a new whiteboard for the authenticated user. Use when you need to create a blank whiteboard that can be shared and collaborated on with others. The whiteboard will be associated with the user making the API call. **Required scope:** whiteboard:write or whiteboard:write:whiteboard **Notes:** - If no name is provided, the whiteboard will be named "Untitled" - After creation, the whiteboard c
- Create whiteboard export — Creates an export task to generate PDF exports and audit logs for specified whiteboards. The exported content is bundled into a ZIP file containing the whiteboard PDFs and audit logs. Use when you need to export one or more whiteboards for archival, sharing, or compliance purposes. Use this action when you want to export whiteboard content as a downloadable ZIP file containing PDF exports and audi
- Create ZRA conversation — Tool to create a new conversation in Zoom Revenue Accelerator (ZRA). Use when uploading meeting recordings or phone calls for AI-powered analytics, including transcription, sentiment analysis, and engagement scoring.
- Create ZRA conversation comment — Tool to create a comment on a Zoom Revenue Accelerator conversation. Use when you need to add comments, replies, or annotations to ZRA conversation recordings or transcripts.
- Create ZRA CRM accounts — Tool to create or update CRM accounts in Zoom Revenue Accelerator (ZRA). Use when you need to sync CRM account data to Zoom IQ. Supports up to 2000 accounts per request and returns an async task ID for polling status.
- Create ZRA CRM contacts — Tool to bulk import or delete CRM contacts in Zoom Revenue Accelerator. Use when syncing contacts from external CRM systems. Accepts up to 2,000 contacts per request and returns a task ID for async status tracking.
- Create ZRA CRM deals — Tool to bulk import or delete CRM deals in Zoom Revenue Accelerator (ZRA). Use when you need to synchronize deals from an external CRM to Zoom's ZRA system. Supports up to 2000 deals per request and processes asynchronously.
- Bulk import ZRA CRM leads — Tool to bulk import CRM leads into Zoom Revenue Accelerator (ZRA). Use when you need to import or update multiple leads asynchronously. Supports up to 2000 leads per request and returns a task_id to track import progress.
- Create ZRA CRM settings — Tool to register a new CRM API integration for Zoom Revenue Accelerator (ZRA). Use when you need to configure CRM settings including type, name, currency, deal stages, and URL patterns for accessing CRM records.
- Create ZRA user conversation — Tool to create a new conversation in Zoom Revenue Accelerator for a specific user. Use when you need to initiate a ZRA conversation entry with topic and start time.
- Delete a meeting — Delete or cancel a scheduled Zoom meeting. Use occurrence_id to delete a specific occurrence of a recurring meeting. Supports notification options for hosts and registrants. Returns HTTP 204 on success. Rate limit: Light. Required scopes: meeting:write or meeting:write:admin.
- Delete IQ conversation — DEPRECATED: Use ZOOM_DELETE_ZRA_CONVERSATION instead (Zoom rebranded IQ to ZRA). Tool to delete a Zoom IQ conversation by its ID. Use when you need to permanently remove a specific Zoom IQ conversation from the system. Returns HTTP 200 with empty body on success.
- Delete IQ conversation comment — DEPRECATED: Use ZOOM_DELETE_ZRA_CONVERSATION_COMMENT instead (Zoom rebranded IQ to ZRA). Tool to delete a comment from a Zoom IQ (Revenue Accelerator) conversation. Use when you need to remove a specific comment from a conversation. The endpoint uses idempotent DELETE behavior, returning success regardless of whether the comment exists.
- Delete IQ deal activities — DEPRECATED: Use ZOOM_DELETE_ZRA_DEAL_ACTIVITIES instead (Zoom rebranded IQ to ZRA). Tool to delete activities associated with a Zoom IQ deal. Use when you need to remove activity records from a specific deal. Can delete all activities or specific ones by providing activity IDs.
- Delete meeting recordings — Deletes all cloud recordings for a meeting or webinar. Requires the account to have Cloud Recording enabled. Rate limit: Light. Required scopes: cloud_recording:delete:meeting_recording or cloud_recording:delete:meeting_recording:admin.
- Delete whiteboard project — Deletes a whiteboard project by its ID. Deleting a project removes all associated whiteboards from the project. Use when you need to permanently remove a whiteboard project and all its contents from Zoom. This action is irreversible — once the project is deleted, it cannot be recovered, and all associated whiteboards will be removed.
- Remove project collaborator — Removes a collaborator from a whiteboard project. Use this action when you need to revoke a user's access to a specific whiteboard project. This action is irreversible — once a collaborator is removed, they will no longer have access to the project's whiteboards unless re-added. **Note:** The authenticated user must be the project owner, co-owner, or have admin permissions to remove collaborators.
- Delete recording file — Deletes a specific cloud recording file from a meeting or webinar. This action is irreversible when using the 'delete' action - the file cannot be recovered once permanently removed. Use this action when you need to remove an individual recording file (such as a specific video, audio, transcript, or chat file) rather than all recordings for a meeting. Requires the account to have Cloud Recording e
- Delete whiteboard — Deletes a whiteboard by its unique identifier. Use when you need to permanently remove a specific whiteboard from Zoom. This action is irreversible — once deleted, the whiteboard cannot be recovered. Requires the user to have whiteboard delete permissions.
- Delete whiteboard collaborator — Removes a collaborator from a whiteboard. Use this action when you need to revoke a user's access to a specific whiteboard by removing them as a collaborator. This action is irreversible for the collaborator's access — the collaborator will no longer be able to view or edit the whiteboard unless added back. Requires the user to have whiteboard admin or owner permissions. **Prerequisites:** - The a
…and 20 more Zoom actions available in the workspace.
Give an agent access to Zoom
An agent you create can use Zoom on your behalf and keep working while you do something else. Every action an agent takes goes through an approval gate first, so nothing touches your Zoom account without you agreeing to it.
Other connectors
Frequently asked questions
How do I connect Zoom to Xenition?
Open the connectors directory in Xenition, find Zoom, and sign in when the authorisation window opens. The connection is managed for you — there is no API key to create, paste or rotate.
What can Xenition do with Zoom?
Xenition can run 50 different Zoom actions, including Add a meeting registrant, Add a webinar registrant, Add project collaborators. You ask in plain language and the right one is called for you.
Can an agent use Zoom on my behalf?
Yes. Agents can use Zoom while you do something else, and every action passes through an approval gate before it runs.
Is there a free plan?
Yes. Xenition starts free with 25,000 credits a month and no credit card, and all connectors are available on every plan.